| Here at MailingSmart.com, we're dedicated to
protecting your privacy and the privacy of anyone on the receiving end of a
MailingSmart.com-delivered email. To that
end, we have instituted certain policies – rules, to help us make sure
MailingSmart.com remains a safe, trusted environment for email marketing
and correspondence. |
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This document outlines those policies and our efforts to enforce them. |
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| A simple, straightforward policy on permission |
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| MailingSmart.com is a permission-based
email-marketing platform. It is designed to let organizations send emails to
people who want to receive those emails. MailingSmart.com's permission policy
is part of the Terms of Use agreed to by every MailingSmart.com customer, and
it appears as a reminder on MailingSmart.com's import process every time new
lists are added. It goes beyond the stipulations set forth in the United
States' Can-Spam legislation and is as follows:
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| To send an email to someone using
MailingSmart.com, that recipient must be: |
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Someone with whom you have a business relationship (they are your paying
customer, a member of your organization, etc.), |
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Someone who has specifically asked to receive your emails by opting in or
signing up in some way, |
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Someone who has specifically asked to receive your emails by
opting in or signing up in some way, |
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Someone who has given you his or her email address, knowing
you'll use it, or |
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Someone who has bought a product or service from you in the
past 18 months |
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| No list rental or purchasing here |
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| While many services allow you to purchase or
otherwise obtain a list of addresses of people you've never met and send them
emails, MailingSmart.com does not. We do not rent, sell, or otherwise share our
lists or those of our customers, and we do not allow any MailingSmart.com
customer to rent or purchase lists and send to them using the MailingSmart.com
network.
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Keeping your personal information personal
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| In order to create and administer your
MailingSmart.com account, we explicitly ask for and collect certain information
about you and your company, including financial information used to verify
identity and bill for services. Under no circumstances will we share your (or
any other member's) personal information with any third party, except in the
circumstance where the requesting organization is a high-powered government
agency with the authority and requisite threats of long-term jail sentences to
make us share that personal information. Otherwise, no one gets access to your
information, ever. |
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| We also collect certain aggregate information
about our customers. We use this information to improve our services and do a
better job of marketing them. We may also report such information – always in
aggregate form and never in a way that could identify individuals - to third
parties, such as newspapers or industry observers or potential customers and
partners. |
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| Protecting your customer lists and data
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| We do everything we can to make sure your customer
lists, email content and response data remains private and confidential. Though
we reserve the right to monitor your lists, content and response data from time
to time to make sure they comply with our Terms of Use, we will never share,
sell or rent your customer data to anyone for any reason.
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| Adhering to the Safe Harbor Data Privacy
Principles
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| MailingSmart.com adheres to the data privacy
principles of the Safe Harbor program, designed to provide U.S. companies with
guidance on how to provide adequate protection for personal data from Europe as
required by the European Union's Directive on Data Protection.
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| When MailingSmart.com sends emails to you
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| Just as we ask and expect you to respect the
in-box of your customers, we will do our best to respect yours. The only emails
you'll receive from us will be emails related to your account or your use of
MailingSmart.com. We might alert you to new features or site enhancements. We
might check in to see how your last campaign went. Some of those emails may be
directed to everyone, and some of them may be written just for you. In the
future, we may also ask if you'd like to receive information from our partners.
We do not have partners, and until we do, we will not ask.
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| We will not sell your email address. We will
not rent it. We will not loan it.
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| Summary
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| Your privacy, and the privacy of people on both
sides of MailingSmart.com® emails, is extremely important to us, and we'll do
everything we can to protect it. Direct any questions you may have regarding
this Privacy Policy to Lauren@MailingSmart.com. And if you suspect our privacy
and permission policy has been abused in any way, please notify us.
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